About Us.

Searching for a property can often be a difficult and frustrating experience fraught with stress — but this is emphatically not the case with Vale & Marsh.
I have been struck by how professional, helpful and responsive everybody I have spoken to has been. Caroline, who gave me a tour of a property in Rolvenden, is a credit to this company. She was friendly, approachable and informative from beginning to end.
I would highly recommend this Estate Agency, have been very impressed with their service thus far, and look forward to dealing with them many more times in the future in my search for a new home. 5/5 stars!

My partner and I have been pleasantly surprised with how professional, approachable and friendly the team at Vale & Marsh are. Having a negative experience before hand with a different estate agents, it was a relief to be kept so involved and informed the whole way throughout the renting process.

I am very grateful to Vale & Marsh and in particular Caroline Imrie who dealt with my tenancy from beginning to end. Highly professional and friendly, keeping me informed every step of the way. Caroline was always willing to answer my questions however trival and insured the process ran smoothly. I would highly recommend Vale & Marsh and wouldn’t hesitate to use them again in the future. Thank you.

We just moved into our new property through Vale and Marsh and the experience was fantastic. Catherine and Caroline were excellent all the way through. Constantly updating us and their knowledge helped us with our first rental experience. 100% recommend Vale & Marsh to anyone looking to rent or buy a property.

At a time when I was having no joy at all with local estate agents, I was recommended to Vale and Marsh by a good friend. Within a week we had a handful of prospective buyers and all were vetted, relevant and had the funds. By the end of the second week we sold one of the families. Relieved, happy and would recommend Catherine and her team in a heartbeat.

We have been in our new home for a couple of months now and I have kept meaning to post a review for Vale & Marsh – finally I’ve got around to it. It was an absolute pleasure dealing with them. Perhaps because it is a small local firm rather than a national chain you definitely get a more personalised service. We were given a mobile number at the first meeting and Catherine was always available on it whenever we needed to talk over the following months. Beware other agencies that send out quite impressive and knowledgeable branch managers for initial meetings but who then disappear off the face of the earth. With Catherine you get personal involvement and commitment from the owner of the business.
It was this accessibility combined with her hands on approach that allowed us to secure our dream home in what was a pretty difficult chain to navigate. There were any number of opportunities for the deal to fall through – in many ways I’m amazed it didn’t. The fact that it stayed on course is almost entirely down to the efforts of Catherine and her team at Vale & Marsh. And for that, we are very grateful indeed.

Really helpful and friendly lettings agent – would recommend 🙂

I recommended a valued client to Vale & Marsh with a view to selling her house in Tenterden. I can honestly say the service Vale & Marsh have provided my client with has been second to none. They has acted impeccably and professionally throughout the entire process. My client received sound advice on price and marketing, they have secured a suitable buyer at an excellent price and from start to finish I have been impressed on how efficient, professional and courteous Catherine and her team have been, holding my client’s hand every step of the way. Whether selling or buying in the Weald of Kent, I would recommend Vale & Marsh is your first port of call. 

Caroline is an absolute role model for the true meaning of the word professionalism. She dealt with any/all questions I had and went the extra mile to ensure that my transition went as smoothly as possible. Given some rather extenuating circumstances he managed to give me encouragement/hope that everything would be okay.

We just moved into our new property through Vale and Marsh the experience was fantastic. The team were excellent all the way through. Constantly updating us and their knowledge helped us with our first rental experience. 100% recommend Catherine and Vale & Marsh to anyone looking to rent or buy a property.

My partner and I have been pleasantly surprised with how professional, approachable and friendly the team at Vale & Marsh are. Having a negative experience before hand with a different estate agents, it was a relief to be kept so involved and informed the whole way throughout the renting process. Caroline is always happy to answer any of our questions, no matter how small, and she always replies in a friendly manner. This has taken away a lot of stress and anxiety for us and we’re always being kept in the loop. When viewing the flat Caroline was very approachable, and we felt comfortable asking her lots of questions. Since moving in we’ve had one small issue and thankfully they’ve sent someone out straight away to fix it. Overall, we are very impressed and can’t recommend them enough.

My first contact with the office was with a lovely lady called Catherine, whom I know I gave a difficult time pleading to for an already very tightly booked viewing day. I feel without her efforts asking Caroline to somehow fit us in, we wouldn’t be in this happy position now! So thank you Catherine…..as for Caroline, what can I say…..what an asset to your team. She has been extremely professional, friendly and approachable throughout, with prompt replies and actions from the start.
She has had to deal with an extremely excitable emotional client from the off, hats off to her.
Thank you all at Vale & Marsh!

Searching for a property can often be a difficult and frustrating experience fraught with stress — but this is emphatically not the case with Vale & Marsh.

I have been struck by how professional, helpful and responsive everybody I have spoken to has been. Caroline, who gave me a tour of a property in Rolvenden, is a credit to this company. She was friendly, approachable and informative from beginning to end.

I would highly recommend this Estate Agency, have been very impressed with their service thus far, and look forward to dealing with them many more times in the future in my search for a new home. 5/5 stars!